Jointly

Jointly Support

Sara Guerrero

Welcome to Jointly! This collection is comprised of articles to help you get started in Jointly.

Jointly 101

Frequently asked questions about the Jointly platform.

FAQs

A quick guide to getting set up on Jointly.

Getting Started with Jointly

Best practices for managing and collaborating with clients on Jointly. 

Managing Clients

Learn how to use Jointly for receiving and managing offers on your listing.

Managing Listings

Learn how to manage offers from drafting to execution.

Managing Offers

Learn how to collaborate with your team on Jointly.

Team Preferences & Management

Leases

Compliance Review

Jointly Onboarding

Learn how to troubleshoot and resolve technical issues.

Troubleshooting

Managing Documents

Message Center

Supported Documents

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Find answers and get help from Intercom Support and Community Experts

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Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

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Tickets

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.